Reservations
Room availability, stay preferences and the conditions that apply to your booking. Contact the reservations team directly for the most current information.
Contact
Plan the details before you arrive
The Belvarian Stay team is available to assist with reservations, arrival questions and everything in between. Use the contact route that suits your enquiry.
Contact
How can we help?
Whether you are planning your first visit or returning to the resort, the Belvarian Stay team is here to assist. Reach us by phone at +64 3 847 2961 or by email at info@belvarianstay.com. You will find us at .
Guest Services
Property access, facilities, dining options, arrival planning and practical questions about your time at the resort.
General Enquiries
Events, group visits, gaming information and any other questions about Belvarian Stay that do not fall neatly into reservations or guest services.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive matters, calling +64 3 847 2961 is the most direct route. Email enquiries sent to info@belvarianstay.com are responded to as promptly as possible.
How do I send a booking request?
Select your preferred dates using the availability tool on the rooms page, or contact the reservations team directly by phone or email to discuss your stay.
Where can I find opening hours for resort facilities?
Operating hours for dining, the gaming floor and leisure facilities can be confirmed by contacting guest services before your visit.
Can I ask about parking or transport to the resort?
Yes. The guest services team can provide arrival information including parking and transport options for .
Can I request accessibility information?
Yes. Please describe the features or assistance you require when you get in touch and the team will do their best to meet your needs.
Where are booking terms provided?
Rate, cancellation and payment conditions are shared as part of the booking process. The reservations team can clarify any terms before you confirm.