Cookie Policy

1. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device (computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device on subsequent visits and to remember certain information about your session or preferences.

In addition to cookies, we may use related technologies that serve similar purposes:

• Session storage and local storage – data held temporarily or persistently within your browser, cleared when your browser session ends or retained until explicitly removed.
• Pixel tags and web beacons – small transparent images embedded in pages or emails that can record whether content has been viewed.
• Scripts and software development kits (SDKs) – pieces of code that run within the browser to enable functionality or measure usage.

Throughout this policy the term “cookies” is used as a convenient shorthand for all of these technologies unless a distinction is specifically noted.

2. How We Use Cookies

We use cookies for a range of purposes connected to operating, improving and promoting the Site and the services offered at Belvarian Stay. Those purposes fall into the categories described in Section 3 below. Where cookies are optional, they remain inactive and no data is collected through them until you have given your informed consent via our cookie preference centre.

3. Categories of Cookies We Use

We organise cookies into four categories. The first category is strictly necessary for the Site to function and does not require your consent. The remaining three categories are optional and will only be activated if you choose to accept them.

3.1 Strictly Necessary Cookies

These cookies are essential for the Site to operate correctly. Without them, services you have asked for – such as navigating between pages, using the booking enquiry form or accessing a secure area of the Site – cannot be delivered. Because they are necessary for the service, they are placed without requiring your prior consent. You may disable them through your browser, but doing so is likely to prevent significant parts of the Site from working as intended.

Typical functions supported by strictly necessary cookies include:

• Maintaining your session state as you move through the Site.
• Remembering items added to an enquiry or reservation flow within the same session.
• Storing your cookie consent preferences so we do not ask repeatedly.
• Providing security features that help protect the Site and its users.
• Enabling load balancing to ensure stable and reliable page delivery.

3.2 Functional (Preference) Cookies

Functional cookies allow the Site to remember choices you make and provide enhanced, more personalised features. For example, they may remember your preferred language, room-type filters you have applied, or display settings. These cookies collect information that is generally anonymised or aggregated and cannot identify you across other websites.

These cookies are optional and remain off until you accept them. If you do not enable them, some personalisation features may not be available, but the core Site will still function.

3.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with the Site by collecting information about which pages are visited most often, how long visitors spend on particular sections, error messages encountered, and how visitors arrived at the Site. This information is used in aggregated, statistical form to improve the structure, content and overall experience of the Site.

These cookies are optional and remain off until you accept them. No analytics data is collected through this category until your consent is recorded.

3.4 Marketing and Targeting Cookies

Marketing cookies may be used to deliver promotional content that is relevant to your interests, to limit the number of times you see a particular advertisement, and to help measure the effectiveness of promotional campaigns associated with Belvarian Stay. These cookies may record your visit to the Site and the pages you viewed so that relevant material can be shown to you on other platforms.

These cookies are optional and remain off until you accept them. If you do not consent to this category, you may still see general advertising for Belvarian Stay, but it will not be tailored based on your browsing activity on the Site.

4. Cookie Details by Category

The table below summarises the types of cookies present within each category, their general purpose and indicative retention periods. Individual cookie names may change as the Site is updated; the table reflects the current position at the date of this policy.

Session cookies expire when you close your browser. Persistent cookies remain on your device for the duration indicated, or until you delete them.

5. Third-Party Cookies and External Services

Where we have your consent to do so, certain optional cookies may be set by third-party service providers whose tools or integrations are used to support analytics or marketing activities on the Site. These third parties operate under their own privacy and cookie policies, and we do not control the manner in which they collect or use data through their own cookies.

We recommend that you review the privacy and cookie documentation published by any relevant third-party provider whose services you interact with. We are not responsible for the content or accuracy of those third-party policies.

We do not permit third-party cookies from optional categories to be placed on your device unless and until you have consented to that category through our preference centre.

6. Your Consent and Cookie Preferences

When you first visit the Site, a cookie preference notice is displayed. This notice allows you to:

• Accept all cookie categories (strictly necessary plus all optional categories).
• Reject all optional categories while allowing strictly necessary cookies to operate.
• Make granular choices by enabling or disabling individual optional categories independently.

Your preference is recorded and stored so that it applies to your future visits. Optional cookie categories remain inactive until a positive consent choice is made. No data is collected through those categories before consent is given.

You may review and update your cookie preferences at any time by returning to the cookie preference centre, accessible via the “Cookie Settings” link in the footer of every page on the Site. Changing your preferences will take effect from your next page load.

7. Withdrawing Consent

You have the right to withdraw your consent to optional cookie categories at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place before withdrawal. To withdraw consent:

• Open the cookie preference centre via the “Cookie Settings” footer link and deselect the relevant categories, then save your preferences.
• Use your browser’s built-in controls to delete existing cookies already stored on your device (see Section 8 below for guidance).

Please note that withdrawing consent through the preference centre prevents new optional cookies from being set going forward but does not automatically remove cookies already placed on your device. Deleting cookies through your browser settings will remove existing files.

8. Managing Cookies Through Your Browser

All modern browsers provide controls that allow you to manage, restrict or delete cookies independently of your choices on the Site. Browser-level controls give you the ability to:

• Block all cookies from being set on your device.
• Block cookies from specific websites while allowing others.
• Delete individual cookies or all cookies stored by your browser.
• Receive a notification each time a cookie is about to be placed, so you can decide whether to allow it.

Guidance on managing cookies in the most commonly used browsers is available through the support pages of each browser provider. The links below were accurate at the time this policy was published; as browser interfaces change, we recommend searching the official help section of your browser if the direct path has moved:

• Google Chrome: Settings → Privacy and security → Cookies and other site data.
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data.
• Apple Safari (macOS): Preferences → Privacy → Manage Website Data.
• Apple Safari (iOS): Settings → Safari → Privacy & Security.
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and data stored.

If you block all cookies through your browser, some parts of the Site – including functionality that relies on strictly necessary cookies – may not work correctly. We therefore recommend using the Site’s own preference centre to manage optional categories, and reserving full browser-level blocking for situations where you specifically require it.

For information about opting out of interest-based advertising more broadly, you may wish to visit the following industry opt-out resources:

• Your Online Choices – youronlinechoices.com
• Network Advertising Initiative – optout.networkadvertising.org
• Digital Advertising Alliance – optout.aboutads.info

These resources are operated by independent industry bodies and are not affiliated with Belvarian Stay. We make no representation about their completeness or accuracy.

9. Retention Periods

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie:

• Session cookies are temporary and are deleted automatically when you close your browser. They do not remain on your device between browsing sessions.
• Persistent cookies remain on your device after your browser is closed. They stay for the duration specified in the cookie itself, or until you delete them manually through your browser settings or the Site’s preference centre.

Indicative duration ranges for each category are shown in Section 4. We periodically review the duration assigned to cookies and will update this policy if material changes are made.

10. Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that sends a signal to websites requesting that your browsing is not tracked. There is currently no universally agreed technical standard for how websites should respond to DNT signals. The Site does not alter its behaviour in response to DNT browser settings at this time. We encourage you to use the cookie preference centre and browser controls described in this policy to manage your preferences directly.

11. Minimum Age and the Casino

The Site is not directed at children. In accordance with applicable New Zealand gaming regulations, access to casino facilities at Belvarian Stay is restricted to persons aged 21 years or older. Persons under that age must not use casino-related features of the Site or attempt to access gaming areas. If we become aware that data has been collected from a person below the applicable minimum age, we will take appropriate steps to delete it.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, our business operations or the cookies used on the Site. When we make changes, we will revise the “Last updated” date at the top of this page. Where changes are material, we will take appropriate steps to bring them to your attention, which may include displaying a prominent notice on the Site or resetting your consent preferences so that you are invited to review and reconfirm them.

We encourage you to review this policy periodically to stay informed about how we use cookies.

13. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or the way we use cookies on the Site, please contact us using the details below:

We aim to respond to all enquiries within a reasonable time. If you are not satisfied with our response, you have the right to raise a concern with the Office of the Privacy Commissioner of New Zealand (privacy.org.nz), which is the independent authority responsible for overseeing compliance with the Privacy Act 2020 and provides guidance, complaint-handling and information resources to members of the public.